Shipping policy

We ship Australia-wide and internationally from our fulfilment centre in Western Australia.

All orders are carefully packed and dispatched within 1-2 business day of receiving your confirmed order.

Once your order has been dispatched, you'll receive a confirmation email containing your tracking number and estimated delivery timeframe. If you can't find your shipping confirmation, please check your spam or junk folder.

Please note that delivery timeframes are estimates only and may vary due to courier delays, public holidays, peak periods, weather conditions, or other circumstances beyond our control.

Australia

Free Shipping

Free Standard Shipping on orders over $140 AUD
Free Express Shipping on orders over $300 AUD

Standard Shipping

$10 AUD
Estimated delivery: 3–8 business days

Express Shipping

$15 AUD
Estimated delivery: 1–3 business days

International Shipping

We ship to selected international destinations.

Shipping costs are calculated automatically at checkout based on your delivery address, package weight, and destination.

Estimated delivery time is 7–12 business days, depending on your location and local customs processing.

Tracking details will be emailed to you once your order has been dispatched.

International Duties & Taxes

Orders shipped outside Australia may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in your order total.

As customs regulations vary between countries, we recommend contacting your local customs office before placing your order if you're unsure whether additional charges may apply.

If customs duties or taxes are refused or remain unpaid, the parcel may be returned to us or destroyed by the local customs authority.

If a parcel is returned:

Original shipping costs are non-refundable.
Any return shipping or customs charges incurred may be deducted from your refund.

If the parcel is destroyed or abandoned by customs due to unpaid charges, we are unable to provide a refund.

Local Pick-Up

If you would like to arrange a local pick-up, please contact us before placing your order.

You can reach us via:

Email: deus.couture@gmail.com
Instagram: @deuscouture_
Facebook: Deus Couture

Please include the product(s) you'd like to purchase and mention that you're requesting local pick-up.

Availability is subject to confirmation.

Tracking Your Order

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number.

Australian orders are tracked through Australia Post.
International orders are tracked through the relevant shipping carrier.

If you haven't received your tracking email, please check your spam or junk folder. If you still can't locate it, contact our customer support team and we'll be happy to assist.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase.

Deus Couture is not responsible for delays or additional shipping costs resulting from incorrect or incomplete delivery information provided at checkout.